Odoo ERP And E-commerce: Top 5 Reasons Why You Should Start Integrating The Solution
The arising of COVID-19 has made brick and mortar purists who were always against modernization investment to adopt e-commerce since there are strict travel restrictions and self-isolation regulations. The surge in online shopping activity is an outpouring.
The convenience offered by digital commerce will get people into the groove of swiping across aisles. Customers will make more purchases online decisions based on their needs like daily necessities, medical supplies, home appliances, and seasonal goods.
According to a recent survey conducted by Salesforce, 36 percent of 3,558 surveyees stated that they wouldn’t return to brick-and-mortar stores until the vaccine is available. More and more people start to consider e-commerce applications for online shopping. Ninety-five percent of all purchases are believed to be through e-commerce in the next 20 years.
The vast online shopping population will generate billions of order histories, invoices, ratings, reviews, and much more data (read our Big Data post to understand more about these massive amounts of data and how to proceed it). Is your e-business equipped to handle this?
It is still a surprise that many small and medium enterprises still use the manual spreadsheet to manage their data in this digital era. But anyone who wants to grow its online presence should have access to the right technology.
Even though there are many software solutions that can help you to better manage and run your business, we strongly recommend you to Odoo ERP since it offers a unique value proposition in the market at a reasonable price.
Here are the top five reasons why you should integrate Odoo into your e-commerce business.
Complete package with various functionalities
Odoo ERP is a full-fledged package with multiple apps that you’ll need for managing different areas of your business including sales, CRM, project management, financial management, inventory, warehouse, logistics, manufacturing, human resource, and so on. All 1000+ modules are available on cloud or on-premises. The suite allows you to manage your entire store from a single location. Moreover, it helps eliminate the need for maintaining disparate 3rd party wares for every single module.
Taking online retailers for example. The Odoo Inventory app makes it easier to control all inventory operations online. The dashboard gives the warehouse manager an overview of all activities like delivery orders, transfers, pending receptions, and more. S/he can get alerts or review backorders and late items.
Odoo also integrates with major shipping carriers like UPS, FedEx, and DHL to accurately compute the shipping price, validate customer addresses, print shipping labels, and order or cancel deliveries with a few simple clicks.
The solution simplifies complex operations and makes it become easier to manage. With the Odoo Inventory solution, you can see significant performance and process time improvements.
Improve the visibility across your business
Siloed data is the data that only can be accessed by one specific group in the organization. There are two main problems that arise from data silos: different team store the same data in different sources or complementary data separately.
Either situation causes wasted resources and inhibited productivity. This is the major roadblock of many e-commerce companies, preventing you from getting a general view of your business operations to expedite your marketing strategies, get things done quicker, or prioritize business activities.
With Odoo, you can see all key data like shipping information, product arrival dates, inventory levels, feedback, and review, which product is almost out of stock, etc,. By breaking down data silos from multiple systems, Odoo is the perfect solution to save time and labor.
Flexible payment options
The main reason for digital transforming your business should always start with the need to improve the customer experience. Odoo brings convenience to your customer since it offers multiple digital payment methods when online shopping. It integrates different payment gateways like PayPay, Ogone, Adyen, Buckaroo, Stripe, 2Checkout, Authorize.net, etc.
You can have tailored payment gateways that are suitable for your store.
Shipping
Like said early, Odoo ERP can integrate with popular third-party shipping carriers and allow you to use add-on connectors to manage your shipping activities as well as to track your orders.
You can gain real-time tracking data using ERP
Faster ROI and profitability
We use ROI to evaluate the efficiency of our investment, and sometimes, to compare the efficiencies of multiple investments. Getting faster ROI is the aim of any business and Odoo can help you realize it by performing an analysis of your sales and inventory.
The system enables you to stay organized and keeps customer information updated by tracking orders and claims. Your customers can also view or download their invoices and perform any other tasks like order tracking (pending shipments, deliveries, status)
Side-note
As technology becomes more and more advanced, many businesses, especially the e-commerce industry need to move the customer experience to the next level. Odoo ERP is the perfect tool for you to gain full control of your inventory, sales, marketing, finance, and streamline your business processes.
TP&P Technology is one of the top leading Odoo Implementation Company in Vietnam providing end-to-end open-source and complete customized ERP solutions. Not only we help you to implement and develop its capacity, but we also offer consulting services, training programs, and support you with any potential issues related to Odoo ERP.
Talk to one of our experts today to know more about our IT services and what we can offer!
