Remote Infrastructure & Applications Managed Services

Businesses today requires IT Infrastructure availability 24x7. Companies today rely on an economical  scalable model of infrastructure support services, that enable cost reduction and ensure uncompromised delivery. Leveraging time zone difference and a strong DevOps team, TP&P offers the 24/7 remote infrastructure management services to minimize downtime. Providing a  cost effective solution for our customers.

Our remote infrastructure and application management services portfolio for network, server and application systems includes:

Deployment And Integration: We provide our clients with seamless solutions to migrate to new platforms, as well as continuously deploy and integrate the new applications into public/private cloud or on premise. Our Integration solutions also include end to end virtualization and consolidation of servers, databases and networks.                      

Monitoring And Supporting: We provide 24x7 monitoring and reporting of applications for availability / performance / capacity, batch monitoring / management through innovative no-touch automation technology. Records of the incident, first level of incident investigation are also provided, along with troubleshooting and resolutions for the incidents, including escalating to management before closing the case.

Configuration And Administration: We provide configuration and administration services for application infrastructure: Web servers / application servers, messaging infrastructure, and content management.

Why choose TP&P for your IT Managed Service Requirement?

  • We provide multi-ways to contact our support team through emails, phone, messaging, and ticket system;
  • Dedicated support specialists for each project we take on;
  • Reliable managed services comply with clients’ security standards as well as apply our own security measures to protect clients’ data and sensitive information;
  • TP&P support team always keep up-to-date with the new advanced technology and industry specificity to improve our service and serve clients better;
  • We value flexibility and offer custom SLA (service level agreement) according to clients’ specific business and requirement, at a reasonable cost, transparent pricing policy;
  • Our teams at TP&P possess broad knowledge and experience in your specific industry, so your users will always be speaking to someone familiar with your business;

Our Technical Capabilities:

  • Cloud
    • Platform: AWS (EC2/S3/AMI/Loadbalancer/VPC/Cloudwatch), Microsoft Azure (Vitual Machine/Storage/Virtual Network/Monitor)

    • Release Management: CI/CD (BitBucket, Jenkins, TeamCity, Ansible), DevOps (Java/.NET/Python)

    • Infrastructure-as-code: (Terraform, CloudFormation)

  • Application
    • Web/Index/Cache: Appache, Tomcat, IIS, NGINX

    • Microservices & Immutable architecture (Docker, Kubernetes)

    • Database: MySQL, MSSQL, Oracle, MongoDB, Postgres

    • Monitor/Auto config: Zabbix, Nagios, N-able, Chef

    • IT assets: Citrix, Absolute Software, Mobile Iron

  • Servers
    • Vitualization: VMWare, HyperV, vSphere

    • File System and HA Solutions

  • Network
    • Load Balancer: VIP Cluster Build, SSL Offload

    • Firewall: VPN, Access Control List, L4/L7 Filtering, DDoS, IDS/IPS, Radius

    • Router/Switch: LAN, WAN, Wifi, Topology Routing & Switching, Routing Optimization