IT Outsourcing services in 2022: A Quick Overview

Is this the right time to consider IT outsourcing? The answer would depend on many factors. In the past two years of the pandemic, various industries (online grocery and grocery delivery services, consumer goods (CPG), logistics, e-commerce) have witnessed significant growth, whereas industries such as hospitality, travel and tourism, live sports, and traditional retailers have had to face major challenges.

Companies operating in the business sectors that have been booming in recent months are looking for ways to build more efficient operations and reinvest their profit back into improving their businesses. On the other hand, business organizations that have been negatively impacted by the pandemic now focus on reducing costs to stay alive.

In any case, having more close cooperation with your IT Outsourcing Partners can help you achieve your business objective at a faster pace and with greater agility. Outsourcing is about many advantages, including saving costs and using technology to transform systems and processes into automated and streamlined ones, remove redundancy, and optimize resource utilization. 

Strong relationships with IT & Software outsourcing partners allow you to better leverage technology as a cost and competitive advantage. You will be provided full support not only in infrastructure modernization but also in operations modernization as well as application/system/process modernization. 

IT Outsourcing Services in 2022 - A Quick Overview

It is unnecessary and non-required for companies to outsource their entire technology portfolio. Find out if there are any bottlenecks preventing you from meeting your cost-savings goals or increasing effectiveness in your company's operation so that you are ready to "live" your business in the "new normal", before making any outsourcing decisions. 

In particular, you may need to consider the following five areas to determine if your business can benefit from working with an IT Outsourcing service provider.

  • Application Modernization. Examine the various business applications you are currently using. Are they all important to your business operation? Are there any apps that need to be replaced, removed, or upgraded? Modernizing apps can help to reduce complexity and interdependency and reduce the costs of operation, however, your application portfolio can span many of them. Can your in-house team handle those tasks effectively? 
  • Cloud Computing Solutions. Not cloud technology is one of the key elements of modernization, but it also is one of the ways to achieve the most competitive advantages for your business as it promises to reduce costs and bring new, more efficient tools into your working environment. However, it is surely a challenging path, though. Are you sure your in-house can accomplish it alone on this path?
  • Cybersecurity. More and more security challenges appear due to the increase in complex networks, with new technologies arising. On the other hand, there is a shortage in cybersecurity talents — according to a study by ISSA, 57% of companies find that they are impacted by the lack of cybersecurity employees. Operating a business in such an environment, do you find it difficult to maintain end-to-end infrastructure, data and application security, and access management and resources monitoring? If the answer is yes, then it might be time to consider cyber security managed services.
  • Automation. Intelligent automation lays the foundation for successful modernization, especially for IT delivery operations and application management, as well as authorizing DevOps. However, in order to run automation, you are required to have a solid foundation, consisting of AI (artificial intelligence) and other technology solutions. Can your efforts be streamlined by an IT outsourcing provider to implement a data-driven automation strategy?

Now is the perfect time to start thinking about how to capitalize on your relationship with your IT outsourcing partner, whether you want to make significant cost savings or leverage this unexpected opportunity to build up a more modern, dynamic, and adequate IT environment.